Network operations
Network operations for organisations that cannot afford downtime
We monitor the network in real time and handle deviations as they occur, before the network is affected. All work is carried out with the highest priority, focused on keeping services and flows stable regardless of load.
We ensure the network runs around the clock, all year
Our teams continuously monitor and manage networks, from alarm to resolution. Every deviation is prioritised and handled according to established processes and agreed SLA levels. When something happens, we are already on the way. Technicians are available around the clock to perform emergency or planned maintenance.
We work proactively and share early indicators with you as the customer, so disruptions can be prevented before they become critical.
Personal responsibility in every part of operations
Real-time monitoring
We monitor network status, traffic and alarms around the clock. Deviations are identified early and analysed immediately to minimise impact.
Incident management
When changes occur in the network, we act immediately. Each incident is registered, prioritised and driven forward until it is resolved or escalated to the appropriate technical level.
Case flow and handling
All events follow a structured process. Cases are handled immediately, prioritised and driven forward without interruption. You receive continuous updates on status and next steps, so you always know what is happening and which actions are being taken.
Analysis and improvement
We perform root cause analyses, identify trends and implement preventive measures that increase operational reliability over time. The focus is on reducing recurring incidents and building a more stable network.
Why choose Transtema?
dedicated employees
service
vehicles ready for deployment
We make sure the network works
Reliable operations without unnecessary handovers
When monitoring, incidents and cases are handled by the same organisation, the risk of delays and misunderstandings is reduced.
NOC operators and technicians work closely together, enabling faster decisions, fewer handovers and a clear chain from alarm to resolution.
In practice, this means:
- A seamless flow from alarm to action
- Fewer handovers between suppliers
- Shorter time from deviation to resolution
- Better visibility into network changes
Security in focus
Security and compliance throughout the delivery
Network operations require traceability, access control and documentation. We work according to industry standards and follow relevant EU regulations such as NIS2 when applicable. All access and actions are logged, ensuring full transparency and traceability over time.
In practice, this means:
- Actions are recorded and stored for full traceability
- Access rights and permissions are handled in a structured manner
- Changes are implemented in a controlled and auditable way
EU regulatory requirements such as - NIS2 are met when included in the assignment
Contact us if you need help with network operations
Whether you need support in daily operations or assistance with network changes, we are here.
