Richard Blom works as a fiber technician in Gothenburg, specializing in troubleshooting and repairing fiber cables. The role provides a great deal of independence in planning his workday, while also carrying clear responsibilities for safety and quality. After twenty years in the industry, Richard has witnessed both technological advancements and significant improvements in workplace safety.
The Work of a Fiber Technician
As a fiber technician focused on cable faults, Richard’s responsibilities include troubleshooting and repairing fiber cables, primarily between the station and the customer’s handover point. At times, he also works within customers’ internal networks, handling both fiber and network cables.
“Troubleshooting and repairing fiber cables means making sure the foundation of the network is functioning. Sometimes only a single customer is affected, while other times it can be thousands—so it’s important to work quickly, methodically, and carefully.”
A typical workday begins with Transtema’s dispatch assigning jobs from customers to the appropriate technician. Richard’s coverage area includes all of Gothenburg, stretching from Varberg in the south to Orust in the north, although most assignments are within Greater Gothenburg.
“Once I receive my tasks, it’s up to me to plan how to approach them and determine which materials and tools are needed to get the job done. Most days, I work with a colleague. Jobs usually go smoother and faster in pairs, and besides, it’s simply more enjoyable to work together.”
Focus on Safety and Work Environment
Working as a fiber technician often means being in environments that require both caution and awareness. For Richard, this is a natural part of the daily routine.
“Safety and the work environment are a big part of my job. Those of us out in the field always need to assess risks and carefully evaluate each situation. Expectations for personal safety and workplace conditions have improved significantly during my twenty years in the field. Today, I feel there’s strong awareness among employers, customers, and colleagues alike. Everyone wants us to come home in the same condition as when we left for work.”
The Path into the Industry
Richard began his career in 2005 as an apprentice, learning the trade hands-on from a mentor. Family and friends were already working in telecommunications, which influenced his decision to join the field.
“I’ve always enjoyed tinkering and fixing things. Working with my hands suits me, and I quickly realized this job was the right fit.”
In the beginning, most of the work involved copper networks, but over time fiber completely took over. To keep up with industry developments, Richard has continued to attend courses throughout his career.
“I’ve worked at several different companies over the years, mainly because I followed the customer contract I was assigned to when it changed providers. Many of my closest colleagues have done the same, and some I’ve worked with since 2005. It’s rewarding to have colleagues who have stayed for such a long time—we collaborate well and support one another.”
Freedom, Responsibility, and Variety
The role of a fiber technician offers great variety. One day Richard may be repairing a fiber cable in central Gothenburg, the next he might be working out in the countryside. No two days are alike, and that’s what makes the job so enjoyable.
“The best part of my job is having freedom with responsibility—being able to organize and plan my assignments myself. The variety in tasks and locations keeps the work exciting. It’s rare that I spend a whole day at the same site, which makes the days pass very quickly!”
